Simple pricing for real labs
No implementation fee. No 18-month contract. Cancel anytime.
Every plan includes unlimited samples, cloud hosting, and free updates.
Starter
For labs getting off spreadsheets and into a real LIMS.
- Up to 3 users
- Sample tracking & chain of custody
- QA/QC management
- Basic reporting & templates
- 4 core modules included
- Email support (next business day)
- Cloud-hosted — no servers to manage
- Unlimited samples
Growth
For labs scaling up and needing the full platform.
- Up to 10 users
- Everything in Starter, plus:
- All modules unlocked
- Automated EPA & state reporting
- Instrument integration
- Custom report templates
- Dedicated onboarding call
- Priority email & chat support
- Data migration assistance
- Personnel competency records designed to support both CLIA §493.1407 and ISO 15189 clause 6.2.2
- Personnel authorization records per procedure — designed for ISO 15189 §6.2.4, PDF export, duplicate-proof at the DB layer
Enterprise
For multi-site labs and organizations with specific requirements.
- Unlimited users
- Everything in Growth, plus:
- API access & integrations
- Multi-site management
- Dedicated account manager
- Custom development & workflows
- On-premise deployment option
- SLA-backed uptime guarantee
- SSO / LDAP authentication
- Personnel competency records designed to support both CLIA §493.1407 and ISO 15189 clause 6.2.2
- Personnel authorization records per procedure — designed for ISO 15189 §6.2.4, PDF export, duplicate-proof at the DB layer
Frequently Asked Questions
Is there an implementation fee?
No. Zero implementation fees. Your subscription includes setup, configuration, and onboarding support. Growth and Enterprise plans include a dedicated onboarding call.
Do I need a long-term contract?
No. All plans are month-to-month. No 18-month contract. Cancel anytime — your data is always exportable.
How long does setup take?
Most labs are up and running within a week. Starter plan labs often go live in 2-3 days. We handle data migration for Growth and Enterprise plans.
What modules are included in Starter?
Starter includes the 4 core modules: Sample Tracking, Chain of Custody, QA/QC Management, and Basic Reporting. Growth unlocks all modules including instrument integration, automated regulatory reporting, and advanced analytics.
Can I upgrade or downgrade anytime?
Yes. Upgrade instantly, downgrade at the end of your billing cycle. No penalties either way.
Is my data secure?
Yes. LIMS BOX is hosted on cloud infrastructure with SOC 2 Type II attestation, with encryption at rest and in transit. All data is backed up daily with point-in-time recovery.