Simple pricing for real labs
No implementation fee. No 18-month contract. Cancel anytime.
Every plan includes unlimited samples, cloud hosting, and free updates.
Starter
For labs getting off spreadsheets and into a real LIMS.
- Up to 3 users
- Sample tracking & chain of custody
- QA/QC management
- Basic reporting & templates
- 4 core modules included
- Email support (next business day)
- Cloud-hosted — no servers to manage
- Unlimited samples
Growth
For labs scaling up and needing the full platform.
- Up to 10 users
- Everything in Starter, plus:
- All modules unlocked
- Automated EPA & state reporting
- Instrument integration
- Custom report templates
- Dedicated onboarding call
- Priority email & chat support
- Data migration assistance
Enterprise
For multi-site labs and organizations with specific requirements.
- Unlimited users
- Everything in Growth, plus:
- API access & integrations
- Multi-site management
- Dedicated account manager
- Custom development & workflows
- On-premise deployment option
- SLA-backed uptime guarantee
- SSO / LDAP authentication
Frequently Asked Questions
Is there an implementation fee?
No. Zero implementation fees. Your subscription includes setup, configuration, and onboarding support. Growth and Enterprise plans include a dedicated onboarding call.
Do I need a long-term contract?
No. All plans are month-to-month. No 18-month contract. Cancel anytime — your data is always exportable.
How long does setup take?
Most labs are up and running within a week. Starter plan labs often go live in 2-3 days. We handle data migration for Growth and Enterprise plans.
What modules are included in Starter?
Starter includes the 4 core modules: Sample Tracking, Chain of Custody, QA/QC Management, and Basic Reporting. Growth unlocks all modules including instrument integration, automated regulatory reporting, and advanced analytics.
Can I upgrade or downgrade anytime?
Yes. Upgrade instantly, downgrade at the end of your billing cycle. No penalties either way.
Is my data secure?
Yes. LIMS BOX is hosted on SOC 2 compliant infrastructure with encryption at rest and in transit. All data is backed up daily with point-in-time recovery.